Job Description
Practice Manager
Location: New Hope, PA
New Hope Animal Hospital is a full-service veterinary clinic proudly serving the pets and people of New Hope and the surrounding Bucks County area. With a legacy of compassionate care and a reputation for excellence, our 4-doctor practice combines a welcoming environment with modern medical technology to improve the lives of pets and their families.
We are currently seeking an experienced and passionate Practice Manager to lead our team. In this role, you’ll oversee the day-to-day operations of the hospital, support a team of dedicated professionals, and help ensure we continue delivering outstanding service and care. If you're a proactive leader with a background in veterinary management, we’d love to hear from you.
Key Responsibilities
Lead and develop a team of approximately 15 or more, fostering a positive, collaborative, and growth-oriented culture.
Partner with Learning & Development to ensure training and performance align with exceptional client experiences.
Collaborate with the Medical Director to uphold high standards of medical care and optimize doctor schedules to meet client needs.
Oversee facility operations including purchasing, maintenance, and compliance with employment laws and regulations.
Use creative marketing initiatives to attract new clients and support growth in the hospital’s services.
Manage financials including budgeting, revenue tracking, and analyzing key performance indicators (KPIs) for success.
What We’re Looking For
Minimum of 3 years of veterinary management experience
Experience in veterinary marketing is a plus
LVT or CVPM certification is a bonus but not required
Advanced education (SHRM-CP, BS, MBA, etc.) is a plus
Strong leadership and team-building skills
Decisive, solution-focused mindset
Ability to adapt and thrive in a fast-paced clinical setting
Benefits & Perks
Pathways for professional growth, including regional leadership opportunities
Support and mentorship for CVPM certification
Participation in our Profit Sharing Program
Fear Free Certification and Recover CPR training opportunities
Comprehensive benefits: medical, dental, vision, disability
Generous paid time off (vacation, sick, personal days)
Employee pet care discounts and referral bonus program
LGBTQIA+ inclusive healthcare options and mental health support
FSA and HSA options for flexible healthcare spending
If you’re a compassionate and motivated professional looking to make a lasting impact in a practice that values both pets and people, we’d love to connect with you!
New Hope Animal Hospital is proud to be a United Veterinary Care partner hospital. We support the unique identity of each of our hospitals while empowering teams to do what they do best—care for pets and the people who love them.
United Veterinary Care provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.
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