Job Description

POSITION DATA

JOB TITLE: Special Projects & Events Manager, Events

DEPARTMENT: Institutional Advancement

REPORTS TO: Vice President, Events

SALARY : $70,000 - $75,000 per year

DATE: July 2025

POSITION OVERVIEW

The 9/11 Memorial & Museum is a mission-driven, public-facing non-profit that regularly brings together the 9/11 community members, donors, dignitaries, and visitors from across the country and around the world to participate in commemorative, fundraising, and programmatic events in many forms. Reporting to the Vice President, Events (VPE), the Special Projects & Events Manager (SPEM) plays an essential role in the coordination and execution of large-scale events including the organization’s annual 5K Run/Walk, Benefit Dinner, Legacy of Service, annual anniversary related events including Tribute in Light, programs, receptions, and upcoming 25th Anniversary related events and gatherings. The SPEM will also support all events across the institution.

The SPEM will join with a team of three other event professionals within Institutional Advancement primarily to support large scale fundraising or institutional events, including events and programs in conjunction with the 25th anniversary of 9/11 in 2026. In addition to annual signature events ranging in scale from 150 to 5,000 participants, the SPEM will also partner with others to develop and support smaller events that help engage the Museums corporate and individual members, as well as those that cultivate regional and international donors. Together with key colleagues across the President’s Office, Human Resources, and Museum Programs, the SPEM will also play a role in supporting individual events that support the engagement of Board Members, employees, exhibition partners, the next generation Visionary Network, and more. While most institutional events take place at the Museum or locally, out-of-state travel may be necessary on occasion.

This position will independently manage medium/large events with regular reporting to and guidance from the Vice President, Events. The SPEM will also interface with the public and support the Museum’s space rental program, including the management of all aspects of assigned space rentals such as contracts, invoices, signage, deliveries, and notifications. This position will provide onsite support for events led by the department, as well as key tours and VIP visits.

ROLES & RESPONSIBILITES

• 25th Anniversary Events
• Oversee the Museum’s planned 25th Anniversary National Speaker Series with an eye towards marketing and engagement of new donors
• Independently manage, with the oversight of the VPE, events and non-commemoration gatherings related to the 25th Anniversary of 9/11 throughout 2026 including but not limited to:
• Provide onsite support for day-of-event logistics (some travel required).
• Manage event-related paperwork, including event proposals, invoices, contracts, request forms, and timelines.
• Manage pre-event logistics, including deliveries, signage, and Operations and/or A/V requests for assigned events, as well as external vendor coordination, from afar as some speaking engagements will be out of state.
• Major public-facing events, including the 9/11 Memorial 5K Run/Walk, Benefit Dinner, and 25th Anniversary National Speaker Series.
• Ability to independently project manage large-scale events – or the designated portions of said events - as assigned by the Vice President, Events (VPE).
• Provide onsite support for all public facing events.
• Coordinate with the VPE and SME to support pre-event day logistics.
• Direct and train internal staff on space usage protocols and event or meeting coordination.
• Manage medium/large scale events independently.
• Play a pivotal role in revenue generating events and public facing activities (may require after-hours presence). These events include:
• Annual Benefit Dinner
• Annual 5K Run/Walk
• 25th Anniversary National Speaker Series
• Institution Events (i.e., exhibition openings, Corporate Member and Trustee events, etc.)
• Space Rentals
• Supporting Institution Commemorations: February 26, 1993 anniversary, September 11, 2001 anniversary, May 30th commemoration.
• Assist the VPE in the budget process to support decreased spending and increased efficiency as related to events’ needs.

OTHER RESPONSIBILITIES

• Coordinate with all internal departments (including Institutional Advancement, Communications & Marketing, Strategy & Operations, Government & Community Affairs, and Museum Programs & Education) throughout all phases of major and/or revenue generating internal and external events and major public facing activities.
• Oversee program-related contracts, invoices, and vendor management.
• Providing premium tour services to VIP groups as needed.
• Develop innovative ideas and collaborate with the VPE on all new initiatives and other special projects as assigned.
• Perform other duties, as assigned.

QUALIFICATIONS/SKILLS REQUIREMENT

• Bachelor’s Degree required.
• 6-8 years of proven record of project management and event experience within the nonprofit sector or events field.
• Knowledge and understanding of event coordination and logistics.
• Ability to think independently, strategically, and creatively.
• Flexible collaborator with the skills and ability to work in a fast-paced and changing environment.
• Excellent attention to detail and organizational skills.
• Excellent communication skills necessary, including the ability to write and speak clearly and effectively with all stakeholders (Board of Trustees, 9/11 Family Members, staff, donors, vendors, etc.)
• Availability of working extended hours and occasional weekends as needed. Out-of-state travel may be necessary (3-5 times a year).
• Computer proficiency with Microsoft Office Suite, (Outlook and Excel required) as well as additional knowledge of Sales Force.

REQUIRED SUPPORT FOR ORGANIZATIONAL EVENTS

• Participate in the Annual 5K Fundraiser and 9/11 Commemoration, as assigned.

• Assist with other special projects and events in support of 9/11 Memorial & Museum, as assigned.

• Events may occasionally result in travel, an extended workday, or weekend commitment.

_______________

The National September 11 Memorial & Museum (9/11 Memorial & Museum) is an equal opportunity employer. Applicants who meet the qualification requirements of the role will receive consideration without regard to their race, color, religion, sex, sexual orientation, age, national origin, disability, status as a protected veteran, or any other characteristic protected by applicable law. The 9/11 Memorial & Museum endeavors to make reasonable accommodations for applicants with disabilities and other accommodation needs under applicable law. If you are an individual with a legally recognized accommodation need and require assistance during the application process, please contact Ronni Cantor at careers@911memorial.org with your specific accommodation request.

The 9/11 Memorial & Museum is committed to an organizational culture that supports and reinforces our institutional values including our commitment to inclusive representation. We are committed to reflecting the unique experiences of the nearly 3,000 victims who were killed indiscriminately in the 1993 and 2001 terrorist attacks and the wider communities impacted in lower Manhattan, at the Pentagon, and near Shanksville, PA.

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