IT Desktop Support Engineer (Contractor) Job at MediaTek, San Jose, CA

M1FpbldScm1JRHZ1WmJkVkhQNmpEWGxwekE9PQ==
  • MediaTek
  • San Jose, CA

Job Description

We are seeking one Desktop Support Technician (Contractor) to provide Windows and Linux (Ubuntu) support at our San Jose office in California.

*Remark: Employed through our third party staffing firm. Work location could be San Jose, CA.

Job Description

  • Solid experience with Windows platform support and relevant troubleshooting.
  • Basic Linux (Ubuntu, macOS) operation and troubleshooting
  • Experience with Cisco IP phone and Video Conference system maintenance
  • Solid knowledge of network fundamentals, including TCP/IP, DNS, SMTP, DHCP protocols
  • Solid experience with MS Office365 support
  • Experience in antivirus/malware incidents cleanup on Windows platform
  • Good communication skill and customer oriented
  • Good problem solving skill and be able to work independently
  • Be able to remote support user over the phone
  • Hold positive working attitude and be a committed team player
  • Provide basic user training on IT fundamental services introduction
  • Must be detail-oriented ,accurate and well organized
  • Knowledge of Remedy Incident Management system is a plus
  • Ability of speaking Mandarin is a plus

Requirements

  • Team up with IT groups in the US and Taiwan (HQ) for Windows environment support
  • Printer/fax/copier and Video conference equipment configuration and maintenance
  • OA/RD tickets/requests follow-up and urgent incident escalation in day to day work
  • Routine desktop/laptop hardware and software installation and troubleshooting , including virus/malicious programs clean up on problematic Windows clients
  • IT hardware inventory (laptop/desktop, spare parts) maintenance
  • Attend and actively participate in local OA ticket review meeting on a monthly basis
  • Escalate outstanding issues to local IT manager in accordance with published guidelines
  • Be able to work overtime on requested business demand such as office move support in the weekend

Job Tags

For contractors, Local area, Immediate start, Remote job, Weekend work,

Similar Jobs

Academy of Warren

Music Teachers Job at Academy of Warren

 ...Description Job Description Academy of Warren is currently hiring Music Teachers. Are you a compassionate educator who is a creative...  ...noise level Be able to perform first aid/CPR if necessary Assist/lift students, as necessary Qualifications : Bachelor's... 

HireTalent - Staffing & Recruiting Firm

Senior Footwear Designer Job at HireTalent - Staffing & Recruiting Firm

 ...Job Description Lead Designer, Color & Graphics for Footwear & Apparel Beaverton, OR 4+Months contact role. WHO WE ARE LOOKING FOR Were looking for a Lead Designer, Color & Graphics for Footwear & Apparel who will work with a cross-functional team of... 

York College of Pennsylvania

Assistant Professor of Economics Job at York College of Pennsylvania

Position Summary The Assistant Professor of Economics is a full-time, tenure-track position that will teach in-person, undergraduate classes (a 4/4 teaching load is standard), produce peer-reviewed research, and conduct service appropriate to their rank and tenure. A doctorate... 

Platinum Coastal Group

Marketing Assistant Job at Platinum Coastal Group

 ...recruiter to learn more.Base pay range $45,000.00/yr - $57,000.00/yrMarketing Assistant Entry LevelThis is an entry level role with paid...  ...,problem solving,public speaking,social media management,content management systems,teamwork,professionalism,marketing agency,content... 

Mark Porter Auto Group

Auto Detailer Job at Mark Porter Auto Group

 ...Responsibilities Vehicle Cleaning: Thoroughly clean vehicles, including washing, vacuuming, polishing, and waxing the exterior and interior....  ...work. Knowledge of Products: Familiarity with various car detailing products and techniques. Physical Fitness: Capability...