Job Description

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Flik Hospitality Group provided pay range

This range is provided by Flik Hospitality Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$155,000.00/yr - $160,000.00/yr

Additional compensation types

Annual Bonus

Senior Recruiter at Compass Group USA, We're Hiring!

The District Manager will provide overall planning, direction, and control to assigned accounts including but not limited to: Conference, Reservations, workplace and Reception Services. It looks to achieve operations and financial goals within a defined district. The District Manager will provide guidance and motivation to the account managers as well as other district associates. It establishes and maintains effective customer/client rapport for a portfolio of 15-25 million dollars in managed volume.

Duties and Responsibilities

1. Maintaining close communications with the clients to ensure that the Rapport staff is meeting and exceeding expectations on an ongoing basis. Identifies client needs, communicates unit progress, operations problems and new Company programs to client.
2. Ensure employee training and engagement programs are utilized with operations to achieve organization objectives.
3. Collaborates with colleagues to ensure compliance with policies, procedures and guidelines to promote their consistent application.
4. Conducts operation audits of district units. Designs improvements to optimize financial performance and operational productivity.
5. Develops and monitors district forecasts. Ensures that each unit's financial performance meets Company and client forecasts.
6. Participates in the sales process by working the pre-proposal study teams, aiding in presentations, preparing opening team schedules and coordinating/leading opening teams. Conducts client negotiations and renegotiate unit contracts. Coordinates documentation of contract changes.
7. Ensures consistent and equitable administration of human resource policies, procedures and guidelines to facilitate effective employee relations and support the preferred employer focus. Audits performance appraisals and associate files. Monitors affirmative action plans.
8. Recruits for management positions. Identifies district training requirements. Develops and coaches management associates to meet staffing and succession planning needs, as well as to ensure optimum utilization of district associates.

Educational Requirements and/or Certifications

1. ServSafe certified and HAACP knowledge.

Experience

1. Minimum of five years of experience managing conference, workplace and reception services operations.

Knowledge, Skills and Abilities

1. A passion for delivering transformational service in hospitality.
2. Excellent organizational and administrative skills, with the ability to prioritize tasks. Ability to carry out responsibilities with little supervision, as well as juggle many tasks simultaneously.
3. Ability to interact with customers in a professional and pleasant manner, on a daily basis.
4. Ability to manage and mentor a diverse work force, providing associates with ongoing training and other opportunities for career development.
5. Knowledge of financial reporting and experience with financial/statistical analysis.
6. Excellent oral and written communication skills.
7. Strong computer skills and knowledge of office technology/equipment.
8. Familiarity with conference room reservation/space management systems.
9. Discreet, ethical and committed to maintaining a high degree of confidentiality.

Travel Requirements

Occasional travel may be required.

Apply to Flik today!

Flik is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.

Flik maintains a drug-free workplace.

Associates at Flik Hospitality are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Flik Hospitality Group

JEANNE M LANE

Seniority level

Director

Employment type

Full-time

Job function

Administrative, Customer Service, and Management

Industries

Food and Beverage Services and Hospitality

Flik Hospitality Group is committed to fostering a diverse work environment.

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