Job Description

Job Description

Job Description

WHO WE ARE

Arena Stage is the voice of American theatre resident in our nation's capital. Focused on American artists, our productions are innovative and representative of stories from across the country. We nurture new plays and reimagine classics. We celebrate our democracy and diversity through a multitude of voices in our productions and community engagement programs to inspire people to action.

WHAT WE VALUE

A work culture that values experimentation and collaboration.

Excellence in all aspects of our endeavor.

Diversity, Equity, Accessibility and Inclusion throughout the Organization and within our audience and the community.

Community Service through education and public engagement.

Lead effective partnerships and collaboration to serve artists and arts professionals.

WHAT YOU'LL DO

The Development Operations and Events Manager is responsible for supporting daily entry of contributions, maintenance of financial and donor records, coordination of department research, provides primary events support and assists with departmental operations.

MINIMUM REQUIREMENTS

Bachelor's degree required. 2+ years of development experience or demonstrably equivalent experience. Customer service experience preferred.

MAJOR RESPONSIBILITIES

• Oversee daily gift entry.
• Maintain database integrity and keep standard operating procedures up to date.
• Maintain a system of records management, both electronic and paper, for all donors and prospects.
• Maintain and coordinate departmental research requests.
• Ensure cross-departmental collaboration to maintain proper recognition of sponsorships.

• Provide critical event support, including invitation preparation, RSVP tracking, logistical support, material preparation, acknowledgments, day-of support, and leading smaller membership events.
• Operational support including expense tracking and financial reporting.
• Provide customer service back-up in answering Donor Hotline.
• Assist members of the Development team with special projects.
• Proofread and edit support for materials across the department.
• Support coordination of auction vouchers for local organizations.
• Other duties as assigned.

DESIRED SKILLS

• Knowledge of development and organizational operations.
• Excellent attention to detail and ability to multi-task.
• Superior organizational and interpersonal skills.
• Empathetic and professional attitude in communicating with donors and patrons in person, via phone, and virtually.
• CRM experience: Tessitura preferred.
• Proficiency in Microsoft Office, donor research tools
• Ability to prioritize varied, simultaneous, and time-sensitive projects to meet deadlines.
• Ability to work both independently and in a team environment.
• Creativity, ability to learn quickly, excellent time management and organizational skills, and careful attention to detail.
• Belief in the ability of theater to engage, entertain, educate, and create social change.
• Comfort in staffing high-profile events and functions.
• Ability to thrive in a fast-paced environment.
• Experience with handling confidential information in a discreet manner.

Ability to work occasional nights and weekends.

The Washington Drama Society, Inc., Arena Stage does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources at hr@arenastage.org or call 202-488-3300.

Offers of employment at Arena Stage are contingent upon a satisfactory criminal background check and/or professional reference check as allowed by employment law in the District of Columbia.

Offers of employment at Arena Stage are contingent upon a satisfactory criminal background check and/or professional reference check as allowed by employment law in the District of Columbia.

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