Call Center Customer Service Representative REMOTE Job at Axion Contact Center LLC, Remote

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  • Axion Contact Center LLC
  • Remote

Job Description

Job Description

Job Description

We are seeking a Call Center Customer Service Representative REMOTE to join our team. You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:
  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Company Description

Axion Contact provides a fully customizable, state-of-the-art contact center solutions that leverages over 40 years of industry experience.

Company Description

Axion Contact provides a fully customizable, state-of-the-art contact center solutions that leverages over 40 years of industry experience.

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