Job Description

Compliance Program Manager

Join a dynamic team within Finance where you'll play a pivotal role in safeguarding Gartner's intellectual property and brand through the effective execution of our licensing compliance program. You'll engage directly with C-level executives to resolve complex compliance concerns and drive impactful client discussions. You'll empower Sales teams by coaching them through every step of the compliance process. Collaborating closely with Sales, Legal, Product Management, Corporate Pricing and IT, you'll develop and implement strategic solutions that not only address compliance concerns but also fuel revenue growth. Your proactive approach will help prioritize opportunities, streamline case management and foster a culture of trust, motivation, and best practice sharing. This is an exciting opportunity to make a tangible impact, inspire others, and champion compliance excellence at Gartner.

Responsible for driving successful execution of licensing compliance program, including:

1. Lead the successful execution of the licensing compliance program, ensuring Gartner's intellectual property and brand are protected.
2. Drive client engagement by resolving material breaches of license terms, including direct discussions and negotiations with C-level executives.
3. Educate and empower Gartner Sales teams by facilitating training sessions, updating curriculum, and conducting kickoff meetings.
4. Effectively target and prioritize client compliance opportunities within assigned territory.
5. Establish regular cadence with Sales Management to educate, prioritize, and manage compliance opportunities.
6. Collaboratively develop and execute plans with Sales to address compliance issues.
7. Coach Sales teams through the compliance process, from initial engagement to resolution.
8. Coordinate with Sales, Legal, Product Management, Corporate Pricing and IT to propose and implement appropriate solutions.
9. Initiate and manage agreed-upon approaches with clients to address compliance concerns and drive cases to closure.
10. Consistently update case management applications with all relevant information on active cases.
11. Drive revenue growth in accounts through effective client discussions and resolution of compliance issues.
12. Motivate and inspire Sales teams to address challenging cases, share best practices, and establish trust.

Bachelor's degree required. 5-7 years professional experience. 3-5 years of experience in sales and/or customer negotiations. Proficient in data analysis using Excel and other analytics tools. Demonstrated client-facing experience and foundational understanding of contracts. Skilled and confident speaker with the ability to influence and persuade others. Strong communication skills, with experience liaising with C-level executives and addressing complex compliance concerns.

Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching and more! Collaborative, team-oriented culture that embraces diversity. Professional development and unlimited growth opportunities.

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us.

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