Job Description

Job Description

Job Description

Position Title: Retail Assistant Manager

Location: Goodwill, Aston PA

Full Time

Pay Rate: $18.00 per hour

Open Availability Required.

POSITION PURPOSE:

The Assistant Manager is responsible for the day-to-day operations of all store activities including but not limited to safety and environmental compliance, sales, production, maximum customer service and satisfaction. In the absence of the Store Manager the Assistant Manager assumes responsibility for the assigned location or locations. The position is responsible for the maximum security and protection of company assets. This position is a member of the Management Support Team.

ESSENTIAL FUNCTIONS AND BASIC DUTIES:

1. Follow safety policies and procedures ensuring maximum security and protection of all customers and company assets.
2. Responsible for all day-to-day operations of the store.
3. Achieve meeting and exceeding all external safety compliance regulations with zero OSHA recordable incidents.
4. Achieve 100% or higher of weekly transaction value goal.
5. Achieve 100% or more of weekly revenue goal.
6. Achieve 100% or more of weekly Softline and Hardline production goals.
7. Responsible for completing medical and non-medical incident reports within 24 hours.
8. Achieve satisfactory store audits of 90% or higher.
9. Maintain 32% or less of wage to revenue ratio goals.
10. Proactively interview and assist in maintaining staffing levels no less than 90% of established goals.
11. Advise Store Manager of progress, problems, and new developments on a regular basis.
12. Assist with all POS functions and transactions including sales, refunds, audits, voids, correct pricing, inventory control, and responding to customers. Also responsible for register cash fund including deposits, store change fund, counts petty cash, and accounting for overages and shortages. Ensures necessary record keeping, daily reports, and reporting of money, sales, donations, and production.
13. Effectively use technology to communicate and perform job duties (i.e. scheduling tools).
14. Follow, enforce, and effectively communicate company policy and procedures to supervised personnel.
15. Assist with training of new team members in their functional areas (i.e. production and/or cashiering).
16. Ability to work varied hours and days as the business dictates.
17. All other job duties as assigned (i.e. attending meetings, training).

EDUCATION/ EXPERIENCE :

Associate’s degree in industry, business, operations/logistics or sales and/or 1-3 plus years in industry related experience. Must have extensive experience and the ability to effectively execute supervisory tasks. Must have a valid driver’s license. Ability to be a self starter with excellent oral and written communication skills along with extensive knowledge of Microsoft Office Applications knowledge is required. Must be able to work independently, exercising judgment and initiative with minimal supervision.

WORKING CONDITIONS:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to mechanical parts. The noise level in the work environment is usually moderate.

PHYSICAL ACTIVITIES AND REQUIREMENTS:

FINGER DEXTERITY: The ability to make fast, simple, repeated movements of the fingers, hands and wrists.

TALKING: Talking to others to convey information effectively and to communicate information and ideas in speaking so others will understand.

AVERAGE VISUAL ABILIITES: The ability to see details at close range (within a few feet of the observer). Specific vision abilities required by this job include close vision, distance vision, color, vision, peripheral vision, depth perception and the ability to adjust focus.

PHYSICAL STRENGTH: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand and walk; use hands to finger, handle or feel; reach with hands and arms; and talk of hear. The employee is regularly required to stoop, kneel, crouch, or crawl. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 30 pounds.

INTENT AND FUNCTION OF POSITION DESCRIPTION:

Position descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Supervisors may assign additional functions and requirements as deemed appropriate.

Position descriptions are not intended as and do not create employment contracts. Goodwill Industries of Delaware and Delaware County, maintains its status as an at-will employer.

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