Job Description

Overview

Founded in 1973, Inter-Con Security Systems, Inc. is a leading global security company, providing a full range of physical security services to government and commercial customers on four continents. Inter-Con specializes in providing customized security services to clients whose needs exceed the capabilities of traditional guard firms. Clients include the Departments of State, Justice, Homeland Security, Energy, and Defense, as well as Fortune 500 companies, major public utilities, and ultra-high net worth individuals.

Inter-Con employs over 35,000 security personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience. Inter-Con remains 100% family owned and managed and operates as the industry leader in the field of customized, high-requirement security solutions.

Inter-Con is Everywhere Security Matters.

Job Summary:

The ERT Team Leader for the Silicon Valley Campus (SVC) is an armed, full-time, salary / exempt manager for the Executive Response Team (ERT), providing embedded executive protection services for a high-profile corporate client headquartered in Redmond, WA.

ERT is a cornerstone of the highly mature Executive Protection Services (EPS) program, established in 1995. Now in its 30th year, EPS continues to grow, innovate, and adapt to meet evolving executive security requirements and client emerging risk— most recently with expansion of permanent ERT operations to the client’s Silicon Valley Campus in Mountain View, CA.

ERT teams are responsible for the safety and security of designated client executives and board members, executive spaces, and other areas designated for temporary executive use, as well as related executive protection, advance agent, and security driving duties as assigned. ERT personnel assigned to SVC are expected to fulfill cross-functional support requirements of the wider EPS program, including—but not limited to—interface and coordination with client and supplier risk and intelligence offices, executive assistants and chiefs of staff, the Executive Security Operations Center (ESOC), and uniformed campus security officers, as well as production of written reports and risk assessments, executive mail screening, and other duties as required. ERT is expected to respond swiftly, appropriately, and skillfully to all known and perceived threats—up to and including the use of reasonable and necessary lethal or non-lethal means in defense of client designees.

The ERT Team Leader (‘ERT-TL’ hereafter) for SVC reports to the ERT Sr. Operations Manager in Redmond, WA, and works in direct partnership with the client’s in-house Executive Protection Unit (EPU), as well as client executive offices, key business groups, suppliers, and other stakeholders. The ERT-TL is entrusted with day-to-day operational and tactical leadership of armed ERT personnel and on and around the Silicon Valley Campus, as well as team-level management and administrative responsibilities.

This role involves a high degree of autonomy, initiative, organization, and leadership ability. Requirements include expert knowledge of current executive protection best practices, strong judgment, exceptional interpersonal skills, proven ability within complex corporate ecosystems, flexibility and resiliency under stress, and verifiable protection experience supporting C-Suites and executives in the private-sector.

Duties & Responsibilities:

Leadership & Management

· Assume responsibility for all assigned ERT personnel, operations, and sub-programs on and around the client’s Silicon Valley Campus.

· Lead, mentor, and manage onsite supplier staff to ensure alignment with client core values, strategic objectives, and mission success.

· Support the Account Director, ERT Sr. Operations Manager, and client leadership through collaboration, reporting, and alignment of efforts with enterprise security goals.

· Formulate and implement strategic improvements, incorporating lessons learned into policy, training, and resource management.

· Evaluate the present and future security environment to anticipate risks, develop courses of action, and implement mitigation strategies.

· Uphold high standards of business conduct, professionalism, and service at all times.

Operational Responsibilities

· Provide decisive tactical leadership during emergencies and security incidents—prioritizing life safety, client reputation, and business continuity.

· Facilitate effective executive protection operations in any required capacity, including mission planning, coordination, and execution—to include static posts, surveillance detection, advance agent, security driver, and support agent responsibilities as necessary.

· Staff and supervise static and roving security posts for campus and surrounding areas, ensuring professionalism and compliance with policy.

· Conduct surveillance detection and protective surveillance in support of operations.

· Respond, observe, report, and intervene in situations that may compromise client safety, assets, or reputation, including verbal de-escalation, use of force, or medical intervention as appropriate.

· Conduct field interviews, security advances, and route planning.

· Support client HR functions as requested, including security-assisted investigations, access removals, and employee terminations.

Coordination & Communication

· Maintain effective communication with stakeholders, including the Executive Security Operations Center (ESOC), Global Security Operations Center (GSOC), and campus security teams.

· Coordinate across business groups, security partners, industry counterparts, law enforcement, and emergency services to support operations.

· Provide clear, concise briefings and reports to supplier and client executives, senior leadership, and team members.

· Participate in client and team meetings, working groups, and special projects as required.

Training & Development

· Facilitate and participate in ongoing training, drills, and sustainment activities, including firearms, defensive tactics, tactical medicine, emergency medical response, active threat response, motorcade operations, and team tactics.

· Contribute to the development and implementation of SOPs, incident reporting systems, and operational policies.

· Maintain personal physical fitness sufficient to meet job demands and lead by example in readiness standards.

Administration & Reporting

· Manage scheduling, training, and deployment of assigned personnel in coordination with client and supplier leadership and in alignment with established ERT standards and best practices.

· Ensure effective and accountable use of resources, timekeeping, and expense reporting.

· Document events, incidents, and activities, including production of After-Action Reports (AARs), KPIs, and intelligence reports as required.

· Record task completions, reconcile expenses, and ensure accurate reporting of operations.

· Safeguard and maintain confidentiality of sensitive client and company information.

· Identify knowledge/resource gaps and report findings and recommendations to senior leadership.

Physical Requirements:

Minimum Requirements

• Experience: Minimum seven (7) years of progressive experience in executive security, protective services, or related fields within corporate, government, military, or family office settings, including leadership and management experience.
• Education: Bachelor’s degree or equivalent professional experience.
• Licensing & Credentials:
• CA BSIS Guard Registration and CA BSIS Exposed Firearms Endorsement.
• CA CCW (or HR218/LEOSA credential)
• Ability to pass biannual armed guard/firearms qualification.
• Valid driver’s license, valid passport, and reliable transportation.
• Screening: Must successfully pass client’s background investigation upon hire/transfer and every two years thereafter, as well as any additional criminal/fitness screenings required by law.

Technical Proficiency:

• Strong working knowledge of Microsoft Office 365 (Word, Excel, PowerPoint, Outlook, OneNote).
• Knowledge of security technology systems; experience with Lenel/Milestone access control and video monitoring systems preferred.
• Operational Skills:
• Expert knowledge in all facets of protective operations, including executive protection, surveillance detection, security advances, and emergency response.
• Demonstrated firearms proficiency, tactical judgment, and defensive tactics capability.
• Ability to obtain and maintain First Aid/CPR/AED certification; advanced tactical medicine / emergency medical responder skills preferred.
• Personal Attributes:
• Exceptional integrity, judgment, and discretion in handling sensitive and confidential information.
• Strong emotional intelligence, conflict resolution, and customer service skills.
• Excellent verbal/written communication and analytical ability.
• High level of personal appearance, reliability, and professionalism.
• Physically fit to meet the demands of executive protection and security operations.
• Flexible schedule with ability to work nights, weekends, and holidays.

Preferred Attributes

• Direct leadership experience supporting C-Suite executives, board members, or equivalent high-level principals.
• · Honorable military discharge or law enforcement service, or extensive corporate/protective operations experience.
• · Graduate of a recognized executive protection academy (public or private sector).
• · Advanced medical training (e.g., EMT, Paramedic, Navy Corpsman, 18D).
• · Advanced understanding of technology-based protective applications.
• Duties, responsibilities and activities may change at any time with or without notice.

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